Frequently asked questions

FAQ

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What services do you provide for seniors?
How do I know if my loved one needs elder care services?
Do you offer both in-home and facility-based care?
Are your services available 24/7?
How quickly can care services begin?
What qualifications do your caregivers have?
Are your caregivers certified or licensed?
How do you select and train caregivers?
Do your caregivers receive background checks?
What languages do your caregivers speak?
How do you determine the cost of elder care services?
Do you offer hourly, daily, or monthly packages?
Can I customize a care package?
Do you charge extra for night shifts, weekends, or holidays?
Do you provide emergency or short-notice care services?
How do caregivers handle medical emergencies?
Do you provide 24/7 emergency support?
Can caregivers administer emergency medications?
How will I be informed if an emergency occurs?
Are caregivers available for emergency or last-minute requests?
Can family members be involved in creating the care plan?
Are families allowed to visit during caregiver shifts?
Can family members communicate directly with caregivers?
Can families request changes in caregivers if needed?
Do you offer family counseling or support groups?